ABC News: COVID call centers and testing sites close in further sign US is moving past the pandemic


As COVID-19 cases decline in the US, call centers and testing sites are closing. In Rockland County, New York, a call center set up in March 2020 to handle COVID-19 queries closed on Tuesday, having taken more than 19,000 calls. Massachusetts is closing its free PCR testing sites, known as “Stop the Spread” sites, at the end of March, citing lower demand for COVID-19 testing. Drive-thru testing sites are also closing, including those run by Carilion Clinic in Roanoke, Virginia, which saw staff working from 5am until 11pm and completed over 340,000 tests. COVID data trackers are also closing, including Johns Hopkins University’s Coronavirus Resource Center. However, the Centers for Disease Control and Prevention’s dashboard remains active. CDC data shows that COVID-19 cases, hospitalizations, and deaths have been declining for several weeks. The full article by Mary Kekatos can be read here on ABC News. For more information on COVID-19 click here.

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